Call us toll-free at (866) 706-6664

Terms & Conditions




We will process your order after it is received and will ship out the next business day.  Occasionally, due to product demand, we may not be available to fill your entire order.  If this occurs, we will ship what is in stock and send the balance.  Special delivery options are available at an additional cost and should be specified at the time of order.  All shipping charges will be added to your invoice.  We use UPS for shipping our products.


Curasan, Inc. products including: Cerasorb, Epi-Guide and Inion membranes ship DHL either 2-day or next-day delivery, unless specified.



Credit Card Charges:


On website purchases, your credit card will be charged.  We accept VISA, MC and American Express.  On Curasan, Inc. products a charge will appear on your statement from Curasan, Inc.  




All products should be free from manufacture defects.  We will replace any product found to be defective.  We cannot accept returns without prior approval or a Return Goods Authorization (RGA).  Any return requests should be made by contacting us either by toll-free (866)-706-6664 or via our website within 30-days from date of invoice.  After 30-days, items are not returnable.  


Return Goods Policy:


A Return Goods Authorization (RGA) is required for all returns and can be obtained by calling our office at (866)-706-6664 or via our website at the “Contact Us” tab on the “Home” page.  A Return Goods number is valid for 60 days after issuance.  Any return after the 60 day period has expired is not authorized and will not be issued credit. 


Returns may be rejected because of the physical condition of the items.  Items must be in full, complete and unopened cases with original packaging.


If the return is for your convenience (specifically you may have ordered in error or too much) and is not due to Moore Martini Medical’s error, defect or damage, then you will be charged a restocking fee based on the number of days that elapsed size invoice date:


Return from Date of Invoice            Fee as a % of the Invoice Amount


0 – 30 days                                         0%     +  freight

31 – 60 days                                       10%   +  freight

61 – 120 days                                     20%   +  freight

121 – 180 days                                   30%   +  freight

6 months or greater                           not returnable


Customer will not be charged freight on Returns that are a result of Moore Martini Medical Inc.'s error, defect, or damage.  In all other situations, Customer will be responsible for pre-paying freight charges unless Moore Martini Medical, Inc. issues call tags or a bill of lading (freight charges will be deducted from the credit amount).





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